We're Hiring: Training Program Manager

We’re looking for a person-centered, collaborative direct service provider to join the Ground Up team as a full-time resource for our training program. This is not your traditional HR or program manager position; this is a rather unconventional role for an unconventional company. You will be responsible for managing all aspects of our workforce development training program—from hiring and onboarding, to providing our employees (womxn overcoming adversity) with support and resources, to developing relationships with nonprofit partners. This is a unique role for a social service worker to apply their skills at a small and fast-growing social enterprise. At Ground Up, our team is our #1 priority, so this is a crucial role.

As our Training Program Manager, you will be a leader who is a key part in cultivating team culture at Ground Up and builds trust with the womxn on our team. You will be working closely with Ground Up’s co-founders, Operations Manager and Assistant Operations Managers to ensure all of Ground Up’s personnel are equipped to do their job to the best of their ability. This is a full-time, salaried (exempt) role based in Portland, Oregon. 

Responsibilities include:

    • Assist employees in meeting their professional goals, offering guidance, assistance and support to help them transition towards their goals after Ground Up
    • Support Ground Up in building out a more formalized curriculum and training program milestone markers
    • Conduct one-on-ones with each employee (5-10 total) every 2 weeks to help them progress through the training program, achieve training milestones towards their individual goals, support them to become better employees, and connect with their advocates as needed
    • As a note, you will be responsible for providing emotional support, resources and guidance, but their direct manager will be the one responsible for performance reviews and job feedback. You will work closely with their managers to stay informed on their job performance and assist when it’s necessary to set-up performance action plans.
  • HIRING: 
    • Recruit and interview new womxn for our employment training program
    • Maintain an open and diversity-driven hiring process
    • Support in hiring for additional roles for Ground Up outside of the training program 
    • Work with our operations team to ensure we maintain a strong pipeline of training program candidates and are proactively hiring to meet business needs
    • Train new hires in company protocol, including reviewing the Employee Handbook
    • Get new hires acclimated to Ground Up and set clear expectations
    • Set new hires up in Gusto, our payroll system (in some cases, this includes support in setting up a bank account)
    • Facilitate and grow relationships with nonprofit partners
    • Connect with advocates / case managers at our partner organizations to support current training program employees
    • Facilitate relationships with employment partners to guide womxn in their transition from Ground Up
    • Provide resources as needed for trainees to reach towards their goals (e.g. resume building, mentor connections, job shadowing)
    • Meeting with Operations Manager, Assistant Operations Manager and co-founders regularly to keep communication open (and plan for business needs) 
    • When interpersonal conflict arises, help to mediate conflict and assist in finding a compromise, solution, or action plan
    • Cultivate a positive team environment through team activities, birthday celebrations, job anniversaries and more
    • Set up open office hours and monthly educational trainings for professional development (e.g. conflict resolution, resume writing)
    • Handling administrative duties such as garnishments, tax credits, unemployment claims, etc.
    • Track healthcare reimbursements


  • Previous experience working with diverse and vulnerable populations
  • Experience in trauma-informed training and conflict resolution
  • Bachelor’s degree in Social Work or related field, or at least 2 years relevant work experience
  • Must be adaptable and open to unforeseen changes
  • Well-organized and detail-oriented 
  • Capable of multi-tasking in a fast-paced environment
  • Experience providing job training, employment support, or career coaching
  • Experience providing HR support (nice to have, but not required)

Full-Time, Salaried (Exempt) Position

Benefits: Paid Holidays, PTO, Healthcare Reimbursement

TO APPLY: If interested, email your resume and cover letter to hiring@grounduppdx.com 

At Ground Up, we maintain an open hiring policy and aim to create and cultivate a community that is diverse across race, gender, sexual orientation, age, religion, identity, experience, and perspective— where every employee feels supported to apply their whole self to our collective mission.